Sunday, February 27, 2011

Luo Yalin Weapon teacher training forum manager to understand the customer to buy a different psychological

 Luo Yalin teacher training forum manager Weapon: Understanding the customer to buy a different psychological
different customers have different buying psychology, psychology of different customers buy different services to take measures and sales skills.
(1) the Beautiful mind: this customer for the product quality and appearance of the requirements are very high, is a perfectionist.
(2) Innovation and psychology: The customer is usually relatively avant-garde, they like first to try new products.
(3) find cheap psychology: a lot of inexpensive products purchased by target customer, the customer for the purchase price is determined by such factors.
(4) will seek psychological: that customers hate it cumbersome purchasing process.
(5) follow the psychological: Many people like to follow others to buy merchandise, most of these customers will choose us to buy things, or have relatives or friends have already purchased the product.
(6) pride in: the customer is very focused people that his attitude towards such customers must be sincere and warm, let him feel the special recognition.
(7) shyness: psychological such purchases usually occurs in a number of special items, the customer was afraid that the time of purchase, such as women with family planning supplies, or supplies.
(8) psychological concerns: a lack of confidence that customers, lack of trust of the salesperson, concerns the time of purchase heavy, buy merchandise, repeated selection, easy to go back afterwards.
(9) Security psychological: Many customers use the product is very concerned about the safety, so the face of this type of customer, be sure to recommend the quality, reliability, credibility high, good after-sales service and manufacture the products.
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